FAQs

What are the minimum/maximum number of students I can take skating?

• The minimum number of students for school visits is 10 (Etihad Stadium tour = 20). With maximums as follows: 100 for Intro to Skating, 40 for Curling and 30 for Hockey. Rec Skate and Public Skate visits have a maximum of 200 students.

What is the best way to get to Medibank Icehouse?

• Bus/Car – Take the Footscray Rd exit off City Link. There is free bus parking out the front of the venue and along Pearl River Rd beside the Harbour Town Shopping Centre.
• Tram – Take the 86 or 70 trams to the final stop (Docklands Drv) then turn right in to Pearl River Rd and walk 400m. The free City Circle tram also goes to this stop.
• Train – Get off at Southern Cross Station and walk for approx 20 minutes over the Etihad Stadium footbridge > down to Harbour Esplanade and turn right > turn left along the New Quay waterfront (past restaurants) > turn right at the Waterfront City Piazza (past big tent) > cross Docklands Drv and turn right into Pearl River Rd.

Can the students bring food into the venue?

• We don’t allow food to be brought into the venue. School meal deals can be pre-ordered when completing the schools booking form or alternatively food can be bought from the cafe on the day. Brought food would have to be consumed outside of the venue – there are bench seats etc for this.

Do the teachers have to be on the ice?

• We strongly recommend and encourage all teachers to get involved with the on-ice activities. After all, it is free! It is the teachers’ responsibility to watch for and control unruly behaviour while at the venue.

Is it true that teachers can skate free of charge at any public skate session at Medibank Icehouse?

• Yes, you heard it right! Victorian teachers can skate free of charge at any public skate session throughout the year, nights and weekends included. Just present your VIT card upon entry and fill out the schools survey.

Is there a place for the students to store their bags and belongings while in the venue?

• Students are able to store their bags in a function/change room while on the ice. It is recommended that any expensive items be given to a teacher/s to mind during this time. Medibank Icehouse does not take responsibility for lost/stolen items.

What will the students need to wear to keep warm?

• While the air temperature at Medibank Icehouse is a mild 16 degrees, we advise students to wear comfortable, warm clothes, including a good pair of socks. Layering clothes is advised – a few laps around the rink will warm them up pretty quickly.